About MMI Ltd.

Who We Are

Company Profile

Mustafa Mohamed Issa Limited is a dynamic Freight Forwarding company driven by the unwavering belief in its original ideology being the combination of flexibility, speed and innovative spirit of an ever changing team with strength, security and integrity of a major Clearing and Forwarding and logistics service provider. With years of experience in this industry, Mustafa Mohamed Issa Limited is known for offering reliable and efficient freight forwarding service throughout the world. We are dedicated to handling your cargo and ensure expeditious clearance process. With Mustafa Mohamed Issa Limited, punctuality is guaranteed by our staunchness in your cargo logistics from the shipping to delivery.

Although we have a wide variety of services to offer, our most important tool is our personalized service. At Mustafa Mohamed Issa Limited, Customer service has been reinvented as the cutting edge of competitiveness in the clearing and forwarding and logistics industry. As competition has become more intense, service quality has become crucial determinant for creating overall customer satisfaction. Championed by a well established worldwide network from shipping lines to other prominent freight forwarders and clearing agents, Mustafa Mohamed Issa Limited is a reputed name not only in the domestic market but across the region. We have partners across the East and Central African countries: – Uganda , Tanzania , Rwanda , South-Sudan and Congo.

Mustafa Mohamed Issa Limited, a preeminent logistics provider and an icon among Kenya Freight Forwarders offering a wide range of services including international freight clearing and forwarding, shipping, customs clearance and all other freight forwarding solutions. We offer consolidation of any kind of cargo across East Africa and the world. We are a renowned freight forwarding company and an eminent provider of services such as custom clearing and forwarding, container liner services, supply chain management, freight shipping and transportation services.

We enjoy good relationships with our business partners, airlines, shipping lines, cargo handlers , Kenya ports authority, Customs authorities and all other government agencies  enabling smooth, secure and prompt delivery of your cargo. We take a personal interest in every shipment we handle. We will take great care of your cargo, whatever it may be, and give it the attention it deserves.

Mustafa Mohamed Issa Limited is committed to the continuous quest for excellence, offering efficient and effective solutions in clearing and forwarding, shipping and freight Logistics plus all related fields. To achieve our goals we have inflated our shipping network and adopted the most modern techniques and professional tools to communicate and deliver our services faster allowing us to better serve our customer with increased efficiency.

More about us…

Our global network of shipping lines, freight forwarders, airlines and professional team members along with superior industry standards provide a strong and secure base for all the logistical requirements and needs of the client and to top it up with insurance cover. As a member of several international professional associates we are able, at all stages of your cargo shipping, to call upon the best packing agents throughout the world.

Our business objective is to provide world class transportation services of all modes for our customers while, at the same time, providing a professional and friendly work atmosphere for our customers and employees and uncompromising continuous quality improvements on all our services. We take pride in the fact that Mustafa Mohamed Issa Limited  is most competitive among Kenyan Freight Forwarding Companies with the largest of shipping and logistics providers while having a very close working relationship with our customers.

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Punctuality

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Flexibility

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Innovative

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Efficiency

     Our Mission & Vision

Our values are part of our DNA. They guide the way we work with our business partners, within our communities and with each other.

Our Mission

To constantly exceed customer expectations by providing superior freight forwarding and global transportation solutions including air, ocean, customs brokerage and logistics services.

We make this possible by recognizing that no two customers are alike, therefore forming a symbiotic relationship and fulfilling individual needs.

This unique perspective coupled with a global network designed to support worldwide distribution and supply chain management, and a well developed Eastern Africa Infrastructure enables Mustafa Mohamed Issa Limited to tailor resources to meet individual requirements.

We approach every need of our customer with utmost flexibility because we concentrate not on the processes but the end result – proper delivery of the shipment.

We are also currently handling export consignments of fresh and frozen; goat, lamb and cattle meat products to different destinations.

Our Vision

By providing total solutions to our customers ensuring stake holder’s interest we intend to be the best in the industry by offering specialized logistics solution that encompass high quality innovative services. We would also like to be the market leader and trend setter in the East Africa region.

     Our Core Values

Our values are part of our DNA. They guide the way we work with our business partners, within our communities and with each other.

Philosophy

Our working philosophy is to ensure that our customer always comes first.

Trust and Openness

We believe in Trust & openness in our dealings
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Mutual Respect

We believe in respecting the dignity of individuals
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Quality

We are dedicated to customer driven quality, constantly striving to improve our process & services guided by the changing needs of the customers

Excellence

We believe in continuously improving upon our own benchmarks

Customer Orientation

The concerns & needs of the customers are the guiding force behind all our endeavor

Objective

The company’s objective is to maintain its professional identity and principles

Principle

The principle of the company is that QUALITY MUST NEVER BE COMPROMISED

     We Are The Team

With the Biggest Heart, Best Preparation, Deepest Passion, Strongest Togetherness And The Will To Succeed.

In all our endeavors, we are guided by a team of professionals who keep striving hard to deliver the best services to our clients.

Our team consists of an experienced blend of highly skilled staff who focus on operating models that do integration between the customer & it’s supplier across the extended logistics chain and comprises of clearing & forwarding specialists, who are well conversant with the different import and export laws.

Working 24 x 7, our team of professionals are polite and well mannered. Leveraging on their customer centric approach, they share a very good rapport with different clients.

Our team has developed skills in strategic sourcing & procurement planning, Operation Strategy, Fulfillment Operations, Customer Service & after Sales Support